Shipping Policy
This Shipping Policy applies to all orders placed on https://dwarvesmega.us/, operated by DEKOTA HOPPE LLC.
Shipping Coverage
DwarvesMega currently ships orders within the United States only. We do not offer international shipping at this time.
Processing Time
All orders are processed within 1–3 business days after payment confirmation.
Orders are not processed or shipped on weekends or public holidays.
If there is any delay due to stock availability, order verification, or carrier-related issues, customers will be notified by email.
Estimated Delivery Time
Estimated delivery time after dispatch is 5–8 business days, depending on the shipping location and carrier performance.
Total estimated delivery time is 6–11 business days, including processing and transit time.
Shipping Charges
Free shipping is available on orders over $50.
Orders under $50 ship for a flat rate of $4.99.
All shipping charges are displayed clearly at checkout before order confirmation.
Order Tracking
Once your order has been shipped, a tracking number will be provided by email.
Customers can track their shipment using the carrier tracking link shared after dispatch.
Incorrect Shipping Address
Please make sure your shipping address is complete and accurate before placing your order.
DwarvesMega is not responsible for delays or non-delivery caused by incorrect or incomplete shipping information provided by the customer.
Damaged or Lost Packages
If your order arrives damaged or appears to be lost in transit, please contact us within 48 hours of delivery.
We will review the case and provide assistance according to our support process.
Contact Information
For shipping-related questions, please contact us:
Company: DEKOTA HOPPE LLC
Website: https://dwarvesmega.us/
Address: 500 Pidgeon St, San Diego, CA 92114, United States
Email: support@dwarvesmega.us
Phone: +1 302 359 5805
Business Hours: Monday–Friday, 9:00 AM–6:00 PM Central Time